Quality Assurance and Customer/Client Handover

There are no candidate pre-requisites to take this course. However, a basic knowledge of masonry terminology and techniques would be beneficial.

• An overview to the importance of quality assurance and the result of non-compliance
• Designer’s specification
• Reference panels and areas
• Record keeping
• Testing and inspection
• Cleaning and protection
• Sign off procedure

See scope of training on the CITB website

100% Classroom – Presentation given by Trainer with group discussion & pointed questions

For the successful completion of training, the Trainer will be required to make a declaration of the learner’s contribution during the course and that they are confident the learner has understood the content of the course

Upon successful completion of training, learners will receive an ABC Assessment Centre training certificate, as well as accreditation from CITB for competency in Quality Assurance and Customer/Client Handover

Non-mandatory refresher training every 3 years